Shelldale Family Gateway

(Formerly Shelldale BBBF)

Welcome to Shelldale Family Gateway! We are a non-profit, community benefit, charitable organization that aims to enrich the quality of life for the Willow Road area of Guelph. Our multicultural approach strives to meet the needs of our community, offering programs and supports in over 29 languages.

The Shelldale Family Gateway community hub is located in the Shelldale Centre, home to several community organizations, and provides an integrated service model to the community.

Shelldale Family Gateway has known a few names since its inception in 1991. Began as Onward Willow Better Beginnings, Better Futures (then referred to as Shelldale Better Beginnings, Better Futures), is now known as Shelldale Family Gateway. Despite the changes in name, we still maintain the core values and organizational goals that we began with over 25 years ago. Located within the Onward Willow Neighbourhood of Guelph, Ontario, we are an organization built from a vision for a neighbourhood of healthy children, healthy families, and healthy communities. As part of a hub of social service agencies within the Shelldale Centre, we work from one integrated location; where there is a wide range of programs for every family member: infants, children, youth, adults, and seniors. Programs are multicultural, and community driven reflecting the ever-changing nature of the neighbourhood.

In 1991, the province of Ontario implemented a project called Bet­ter Beginnings, Better Futures to learn whether providing primary prevention programs would reduce risk for families with children who lived in high-risk communities. Onward Willow Better Be­ginnings, Better Futures (OWBBBF), now known as Shelldale Family Gateway in Guelph, Ontario, was chosen as a program site for families and children from birth to four years of age.

One drawback to implementing programs was the lack of space at the Onward Willow Centre at 15 Willow Road. As a result, Shelldale Family Gateway rented and renovated an old flat-roofed warehouse at 58 Dawson Road, a site conveniently located near Shelldale Public School.

The new centre, which opened in 1994, was named Family Gateway. The name was chosen because it suggested a gateway for families into the project and a gateway for children to a better life. An addition in 1998 gave Onward Willow an updated kitchen and two offices for the preschool coordinator and family support worker.

In 1996, when the project completed the five-year research demonstration period, the MCSS continued funding the BBBF programs. It also raised the age limit eligibility, allowing children up to age six to be served.

The community and the demand for programs grew through the 1990s, but even with the expansion, Onward Willow Better Beginnings, Better Futures was limited in the programs it could offer at Family Gateway. Then in 1998, with the proposed closing of Shelldale Public School, became an opportunity for OWBBBF and many other service providers to better support the community. In December 2001, OWBBBF moved into the renovated Shelldale Centre where we currently offer programs and services alongside other agencies such as Family and Children’s Services, Guelph Community Health Centre, PlaySense, Lutherwood and Immigrant Services.

In 2014, the Ministry of Education took over responsibility for BBBF from the Ministry of Children and Youth Ser­vices creating a push for separation between the Onward Willow Neighbhourhood Group and Better Beginnings, Better Futures.  It was a result of this shift that we became Shelldale Better Beginnings, Better Futures.

In January 2018,  Ontario’s four child and family programs were integrated into one common system that offers a consistent set of core services across the province, as well as others tailored to local needs. The existing programs to be consolidated under the EarlyON umbrella are:

  • Ontario Early Years Centres
  • Parenting and Family Literacy Centres
  • Child Care Resource Centres
  • Better Beginnings, Better Futures 

In order to maintain many of the programs that we deliver in the Onward Willow Community we needed to become an EarlyON site within a larger organization that also delivers the many other community based programs that we offer.

We decided to again adopt the historical name of Family Gateway and thus in 2018, we are now referred to as Shelldale Family Gateway. For a more extensive and exciting read on the past of Shelldale Family Gateway stay tuned for the release of “Realizing the Dream: The Story of Better Beginnings, Better Futures in Guelph” later in 2018.

Our Mission
To welcome and support children, youth, and their families living in the Shelldale Community, by providing programs, services and leadership opportunities.

Our Vision
"Working Together for a Thriving Community"

Our Values
Inclusivity, Diversity, Collaboration, Community Driven, Excellence, Respect

Values Statement
We are an Inclusive, Diverse and Respectful Community Driven organization that promotes Collaboration and Excellence in Programming."


Single Gym, meeting rooms and Multipurpose rooms are available to rent.  For more information please contact Ali @ 519-824-8498 ext 121 or ahoang@shelldale.ca

There are no current opportunities available at Shelldale Family Gateway.


  • Family and Children's Services of Guelph Wellington
  • Guelph Community Health Centre
  • Immigrant Services
  • Upper Grand District School Board
  • Action Read
  • Onward Willow Neighbourhood Group
  • City of Guelph
  • Guelph Police Services
  • Guelph Wellington Dufferin Public Health
  • Guelph Soccer
  • Kindle Communities


  • Buns Master Bakery
  • Breezy Corners Restaurant
  • Canadian Federation of University Women – Guelph
  • Centennial Secondary School
  • College Heights Secondary School
  • The Cooperators
  • Cuisina Mediterranean Bistro
  • Filsinger & Sons – Rona
  • Forward Church
  • Golden Basil
  • Goodness Me
  • Green Goddess
  • Guelph Caribbean Cuisine
  • Hitachi Employees Social Committee
  • House of Worship and Prayer Christian Centre
  • Laza Catering
  • Loblaw Companies Limited
  • Lucky Belly
  • M&Ms Meats Guelph (Imperial)
  • M.F. Property Management Ltd.
  • Muslims Women’s Group Guelph
  • Rotary Club of Guelph-Wellington
  • Rotary Club of Guelph-Wellington South
  • Royal Bank of Canada
  • Royal City Restaurant and Tavern
  • RU Serious Restaurant
  • Saidies Restaurant
  • Skyline Group of Companies
  • Swiss Chalet
  • Tangy and Tasty Restaurant
  • Thai Villa Cuisine
  • Tim Hortons Silvercreek
  • Woolwich Arrow
  • Zen Gardens
  • Zoup Guelph


  • City of Guelph
  • County of Wellington
  • Ontario Ministry of Education
  • Ontario Ministry of Citizenship and Immigration
  • Service Canada


  • Breakfast for Learning
  • Canadian Tire JumpStart
  • Family & Children’s Services of Guelph and Wellington
  • Guelph Community Health Centre
  • Guelph Food Bank
  • Guelph Police Services
  • Guelph Soccer
  • Kindle Communities
  • IODE Guelph Chapter
  • Lutherwood
  • Oaktree Foundation
  • PlaySense
  • Second Chance Employment Services
  • The Children’s Foundation of Guelph Wellington
  • The Guelph Community Foundation
  • United Way of Guelph-Wellington-Dufferin
  • Upper Grand District School Board
  • Wellington Dufferin Guelph Public Health

Board of Directors

  • President: Dana Nuttley
  • Vice President & Secretary: Marnie Allen
  • Treasurer: Grant Ward
  • Jason Ashdown
  • Ed Burchell
  • Kyle Grant
  • Brian Smith
  • Catherine Bermingham
  • Colin Thurston